• Ryan Calleja Urry

Haven't Got Your Maintenance Grant Yet? Send These E-mail Templates To Speed Up The Process 💰 🎓




The long wait is almost over! Students have reported that they've started to receive their Uni Course Maintenance Grants. If you're one of these lucky students, rejoice!


If not, we're here to help, we've got explanations AND solutions for you.



Scenario A) - Applied successfully but think you should've gotten your grant by now.




If you've received your acceptance letter, your wait is almost over! What you need to keep in mind is that grants are paid out on a first come first serve basis, so people get sent their cash in relation to what order in the queue they sent their application. So, if you were the 200th person to send your application, you'll be the 200th person to receive your grant.


If you're tired of waiting, you can call the 153 Freephone on Mon - Fri 8 am to 4 pm


Alternatively, you can email:


Generic: Maintenancegrants.mede@gov.mt


University Students - stipends@um.edu.mt

OR

MCAST Students - stipends.information@mcast.edu.mt​



with the below template 👇



To whom it may concern,

My name is (insert name) with ID Card Number (insert ID Card Number).


I've received my Student Grant acceptance letter on the (insert date), however, I have not yet received the maintenance grant itself.


Could you kindly update me on the status of my application, or if you have any indication to when the payment will be issued? Thanks in advance, (Insert Name)




Scenario B) - Haven't received your acceptance letter.




This might be a bit of a larger issue that you'll want to solve ASAP.



Again, you can call the 153 Freephone on Mon - Fri 8 am to 4 pm


Or, just email:


Generic: Maintenancegrants.mede@gov.mt


University Students - stipends@um.edu.mt

OR

MCAST Students - stipends.information@mcast.edu.mt​



with the below template 👇




To whom it may concern,

My name is (insert name) with ID Card Number (insert ID Card Number).


I am emailing as I have already applied for the Student Maintenance Grant online, however, I haven't received the acceptance letter yet.


Could you kindly update me on the matter and whether or not there is anything I can do to resolve this issue.

Thanks in advance, (Insert Name)




If you want to maximise your chances of getting a reply, I suggest emailing both the generic and school-specific emails.


Regardless, be patient, these services aren't famous for their customer support 😅